Hagiwara Solutions Co.,Ltd

Privacy Policy

We at Hagiwara Solutions Co., Ltd. bear the responsibility to properly protect the personal information provided to us by our customers and business partners (hereinafter, "Personal Information") as a business operator handling personal information. We will endeavor to protect Personal Information in accordance with the provisions of this privacy policy.

1. (Collection of Personal Information)

We will not unduly acquire Personal Information. Also, we will provide notification or otherwise publicize the purpose of use of Personal Information (hereinafter, "Purpose of Use") and will never use Personal Information beyond the scope of the Purpose of Use.

2. (Purpose of Use of Personal Information)

We will use the Personal Information we acquire as well as the Personal Information acquired through the exchange of business cards with our stakeholders for the following purposes.

・To provide information about the products and services offered by our company and other Elecom Group companies, and to engage in sales activities relating to such products and services
・To provide the latest information about our company and other Elecom Group companies and to send invitations to attend seminars and exhibitions
・To request participation in questionnaire surveys, etc.
・To provide information about our business activities and the business activities of other Elecom Group companies
・To personalize our website and email service
・For recruitment activities
・To respond to inquiries

3. (Management of Personal Information)

1. We will establish an organization to promote the protection of Personal Information, appoint a Personal Information management officer and strive to properly manage Personal Information.

2. If we will entrust the handling of Personal Information externally, we will select contractors that we deem to be appropriate managers of Personal Information based on our internal standards as well as limit the Personal Information to be entrusted to the minimum scope necessary. We will also ensure that our contractors manage entrusted Personal Information properly by having them implement safety management measures and prohibiting subcontracting and not-for-purpose-use, etc.

3. We may share Personal Information as follows in order to improve products and services or ensure customer convenience. In this case, we will limit the Personal Information to be entrusted to the minimum scope necessary as well as ensure that the parties with whom we have shared Personal Information manage entrusted Personal Information properly by having them implement safety management measures and prohibiting not-for-purpose-use, etc.

(1) Scope of parties with whom we may share Personal Information
We may share Personal Information with each Elecom Group company (which refers to Elecom Co., Ltd. - our parent company, as well as its subsidiaries and affiliates)

(2) Purpose and scope of use of shared information
We will share Personal Information within the scope necessary to provide information about our current services and products as well as any products and services that we may offer in the future in order to improve products and services or ensure customer convenience and to achieve the Purpose of Use specified at the time we acquired the Personal Information from the customer.

(3) Party charge of information sharing
We (Hagiwara Solutions Co., Ltd.) shall be responsible for the sharing of Personal Information

4. We will constantly evaluate, review and endeavor to improve our systems for the protection of Personal Information including this privacy policy and related regulations.

4. (Use of Personal Information)

We will not use your Personal Information other than for the Purpose of Use except under the following circumstances

(1) When we have obtained your consent to do so

(2) When we will disclose your Personal Information in a form that cannot identify you (i.e. as statistical data)

(3) When the not-for-purpose-use is permitted under related laws, ordinances, policies or guidelines

5. (Change to the Purpose of Use of Personal Information)

If we have changed the Purpose of Use of Personal Information within the scope that could be reasonably assumed, then we will notify you or otherwise publicize the revised Purpose of Use except as provided by laws and ordinances.

6. (Disclosure of Personal Information to Third Parties)

We will not disclose your Personal Information to third parties except under the following circumstances

(1) When we have obtained your consent to do so
(2) When we will disclose your Personal Information in a form that cannot identify you (i.e. as statistical data)
(3) When we will disclose your Personal Information to our agents or contractors, etc. bound by a duty of confidentiality to our company (hereinafter, "Contractors, etc.") within the scope necessary to achieve the Purpose of Use
(4) When will disclose your Personal Information to our Contractors, etc. in the case we have reasonably deemed it appropriate for the Contractor, etc. to respond to an inquiry or request for information, etc. that we have received from you
(5) When we need to disclose your Personal Information to a financial institution for credit settlement, etc. to facilitate payment for your purchase of our products or use of our paid services
(6) When some or all of our business entities have been inherited by another company as a consequence of merger, split or business transfer, etc. and we will disclose your Personal Information to that company
(7) When we need to disclose your Personal Information in order to protect a person's life, body or property and it is difficult to obtain your consent
(8) When we particularly need to disclose your Personal Information in order to improve public health or promote the sound growth of children and it is difficult to obtain your consent
(9) When we need to disclose your Personal Information in order to cooperate with the operations of national institutions, local governments or the subcontractors thereof carried out pursuant to the provisions of laws and regulations, and obtaining your consent would hinder the performance of those operations.

7. (Inquiries Relating to Personal Information)

We will take the necessary and reasonable measures based on our prescribed procedures in order to respond to your requests to disclose the content of your Personal Information or to revise or modify your Personal Information, etc. that you have directed to the location stated below. In this case, we may ask you to verify your identity in order to prevent the unauthorized access to and tampering of your Personal Information by a third party. Please note that we may be unable to respond to your request if we are unable to verify your identity. Please also be aware that our Comprehensive Information Center / Support Center records and monitors phone calls for the purpose of managing and improving the quality of our response to inquiries concerning our products and services.

8. (Handling of Feedback and Requests, etc.)

We may freely use feedback, requests and proposals, etc. that we have received unless otherwise limited by the Purpose of Use. However, we will not publicize or disclose information that could identify you to any third party without your consent.

9. (Compliance with Related Laws and Regulations)

We will comply with the laws as well as our own internal regulations relating to Personal Information
October 1, 2018
Hagiwara Solutions Co., Ltd.